There I sat, minding my own business, reading my book when the most amazing thing happened. I gasped and shrieked as a storm erupted from the ceiling above my head. Tiny ice pellets fell all over me. What was this? I was stunned because I was sitting in the middle of a sleet storm while ON BOARD an Air Canada plane.
I felt it was worth mentioning to Air Canada’s customer service. How did I do it? Did I get any reaction? What I did may be of help to you in your next encounter with Air Canada customer service following a less than exemplary Air Canada flight. Read on . . .
