I don’t usually gush about one travel booking site over another, but in this case I must make an exception. As a travel writer, I travel frequently. I recently discovered that an event I needed to cover back home had switched its dates, right over top of one of my flight dates.
I do all my airline bookings online, but I have never needed to make changes before. So, I wasn’t sure what I was in for. However, I pulled up the site’s contact number, and placed a call.
I was in for a big disappointment.
Read on. . .